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Email addresses for suggestions, requests and problems

NEO-Problem@bionut.ki.se
To be used when there is a malfcuntion that needs to be fixed (broken lamp, door does not open/close,…)

NEO-Request@bionut.ki.se
To be used to request a change (freeze #1234 in room 9999 would be better placed in room 1111, …)

NEO-Suggestion@bionut.ki.se
To suggest more or less anything (it would be nice to have small flags outside each office, representing the country(ies) of the inhabitants)

  • Make the subject line as informative as possible (no need to include the words “problem”, “request”, “suggestion”, “help” or similar in the subject line).
  • State the issue clearly and concisely in the body of the mail. Provide room number and Nilex-number (if relevant) where the issue/problem occurs.
  • IT related questions should be sent to your regular IT-support.