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KI ELN access and support


KI ELN is available for all employees, affiliated, and KI student.

To access KI ELN you need a KI ELN account. The group leader applies for user accounts for all group members.

At the moment, there is no possibility to create accounts for collaborators without KI ID.


KI ELN is available via KI's internal networks and KI Staff.

If your computer is outside of KI's network you login via VPN (Virtual Private Network) to access KI ELN.

VPN is not available for students. Students can use KI ELN when connected via

BIOVIA desktop connector

The desktop connector enables word and excel functionality in KI ELN.

As a result of the most recent upgrade to BIOVIA Notebook 2019.1.0.23 the word and excel plugins are replaced by BIOVIA desktop connector.

To install and enable the desktop connector, please follow the instructions below.

PC and self managed Mac

  1. Log in to
  2. Go to profile > Desktop connector
  3. Press “Download installer”
  4. Run installer (no admin rights needed)
  5. Press “Connect this browser”, accept connection
  6. Restart computer

Mac managed by IT

  1. Start Self Service
  2. Choose “Plugins”, alternatively search for “Desktop Connector ELN”
  3. Press “Install”
  4. Restart your computer and ELN
  5. When asked ”Do you want to trust the website to use the Biovia Plugin plug-in?”, accept

Do you need help installing the BIOVIA desktop connector? Please contact ELN support.

Compatible operating systems and software

The following operating systems, web browsers, and software are compatible with BIOVIA Notebook 2019.1.0.23.

Check the information below before upgrading your computer.

If using a Mac we recommend that you turn off automatic software upgrades.


Operating systems

  • Windows 7 SP1
  • Windows 10


  • Microsoft Internet Explorer 11
  • Microsoft Edge 40+
  • Mozilla Firefox 52.8+ ESR
  • Chrome 67+

Office- and chemistry programs

  • Microsoft Excel and Word 2013 SP1
  • Microsoft Excel and Word 2016 (Office 365)
  • BIOVIA Draw 2018, 2019 Enterprise Edition (EE) (contact the ELN coordinator to access the software)
  • ChemAxon MarvinSketch 17 and 18. Windows only. MarvinSketch cannot be used to insert complete reactions into a Reaction section.
  • PerkinElmer ChemDraw 16, 17.


Operating systems

  • Mac OS 10.12, 10.13, 10.14


  • Apple Safari 11, 12
  • Mozilla Firefox 60
  • Chrome 67+

Office- and chemistry programs

  • Microsoft Excel and Word för Mac 2016
  • PerkinElmer ChemDraw 16, 17

PDF display

In order to display Notebook PDF documents properly you must either use a browser with a built-in PDF viewer or install the Adobe Reader plugin.

Windows client

As a result of the upgrade to BIOVIA Notebook 2019.1.0.23 the Windows client was replaced by the web client.

A tutorial video explains the differences between the Windows client and the web client.

KI ELN is run by the central IT department in accordance with KI requirements for IT security. Regular backups, as often as once every hour, is set up for the KI ELN server.

System maintenance

To carry out maintenance of the servers and other components, or when necessary to upgrade the system, a maintenance window has been scheduled for Thursdays between 7 pm - 10 pm.

Before any major maintenance and upgrades all KI ELN users will be notified by email and on

When notified of maintenance or an upgrade, do not use KI ELN during the maintenance window. If an upgrade fails we have to revert to the earlier version of the software. Content and edits created in between the upgrade and the reversion may be lost.

Upcoming upgrades

  • No scheduled upgrades.

Help and support

If you have questions about KI ELN please first use the information materials and the drop-in sessions:

If you still have not found the answer to your question, contact the ELN coordinator.

For technical support and ELN group applications contact ELN support.