Office 365 in your Android phone

On this page you will find instructions for adding your email account to your mobile when your account has been moved to Office 365.

You will receive information via email when your account has been moved to Office 365.

Instructions step by step

Start by removing any existing KI email accounts.

You will find information about your current email account in "Settings", "Cloud and Accounts" and "Accounts" in your Android.

Illustration showing settings, cloud and accounts and accounts icons in your Android.
Go to Settings, Cloud and Accounts and Acounts.
Add email account.

Then, choose to add an account.

Illustration showing you should select Microsoft Exchange ActiveSync in the list.
Select Microsoft Exchange ActiveSync in the list.

Select Microsoft Exchange ActiveSync from the list.

Illustration showing where to fill in information KI-email, password and sign in.
Fill in your KI-email, your password and sign in.

Fill in your KI- email address and your password and sign in.

Fill in server address, username and password. Select SSL.

You will need to fill in the server address outlook.office365.com, your username, which is your KI-email address and your password.

Make sure to select "Access secure email connection (SSL)".

When prompted, apply security settings and choose to activate your email account.

Illustration showing you should apply security settings and activate your email.
Apply security settings and activate your email.

Contact

If you have any questions or need additional help, contact it-support@ki.se.