Contact - digital teaching and learning
Contact Teaching and Learning for support regarding the learning platform Canvas, the examination platform Inspera, and other digital tools used for teaching.
Do you need help with, or do you have questions regarding, any of the digital educational systems at KI? Get in touch with support by using the form below. Describe your issue as clearly as possible and always include a link to the specific page in the system that your case concerns.
Digital tools you can receive support for:
- Canvas – learning platform including integrations
- Inspera – digital examination
- KI Portfolio – digital portfolio for clinical assessment
- Padlet – digital noticeboard and collaboration tool
- Mentimeter – interactive presentations
- Originality – plagiarism checking
- TRUE – digital certificates
- Intedashboard (teacher account request) – platform for team-based learning
- Qpercom – digital examination for OSCE
Contact hours
The support service is open on non-holiday weekdays, with the exception of bridging days in accordance with KI’s working hours for technical and administrative staff. During the summer and Christmas periods, the support service is closed for a longer break.
Karolinska Institutet’s Padlet licence will expire in May 2027. Once the service is discontinued, Padlets created or owned through KI’s licence will no longer be available. If you wish to keep your content, you must therefore export or back up your Padlets before 1 May 2027. Please note that each user is responsible for exporting their own material.If you have any questions about Padlet, please contact Digital Learning.