Error reporting and other matters in Neo

Do you have suggestions or requests relating to Neo? Or are there any problems occurring, something that needs to be fixed in Neo? Here you can find e-mail addresses for different occasions, including suggestions of when to use which address.

Problems/error reporting:

NEO-Problem@bionut.ki.se

To be used when there is a malfunction that needs to be fixed ("There is a broken lamp", "The door does not open/close" and so on.)

For other requests, suggestions or questions:

neo.service@biosci.ki.se

  • Make the subject line as informative as possible and state the issue/matter/error clearly and concisely in the body of the e-mail.
  • Provide the room number and Nilex-number (if relevant) where the matter/problem occurs.
     
  • IT related questions should be sent to your regular IT-support (for BioNut, also see: IT at BioNut)