Service team in Neo
The Neo service team provides basic services in Neo, for example goods handling, dish facility, janitorial services and access to Neo.
Contact
Please send all service requests to serviceteam-neo@ki.se.
The Service team has a shared email address and a ticket management system to ensure proper and traceable management of all incoming service requests in Neo. For urgent matters please contact the team directly, see contact information below.
For help regarding urgent matters after normal working hours, weekends, and holidays please contact COOR/Hemsö on-call staff at 0771-777 111.
Opening hours
The Neo service team is on site Monday to Friday, 08:00-16:00. The office is located on floor 8 (8620). If no one is on site, someone will probably come back shortly. For urgent matters, please contact the team directly by phone.
Different opening hours apply to days where there is a reduction in working hours for technical and administrative staff.
Opening hours during the holidays
The Neo service team is on site during regular working hours (8 a.m. to 4 p.m.), but with reduced staffing. An access card is required to enter the main entrance to the building during the Christmas and New Year holidays.
The service team will be on site:
- 22/12
- 23/12
- 29/12
- 30/12
- 2/1
- 5/1
Neo Service team staff
Anders Lindholm
TechnicianDawud Nantor
Technical AssistantServices provided by the Neo Service Team
Shown below is the wide range of services provided by the Neo service team. For more detailed information regarding the services, please contact the Service team serviceteam-neo@ki.se.
