The Facility Management Team

The Facility Management (FM) team is responsible for the infrastructure and service in Biomedicum, providing coordination, initiation, monitoring and performance of the shared facilities and features in the building. The FM-team will actively contribute to improve the environment for core business performance in order to achieve business goals and visions.

The Facility Management team.

FM Helpdesk – How to place a ticket

FM Helpdesk handles most of the services and support in Biomedicum, including maintenance requests to Akademiska Hus or Fastighetsavdelningen.

How to Login

  1. Login to FM Helpdesk with your KI-ID
  2. Select one of the three options relating to your
  3. Fill out the form (be as specific as possible). NB! Only one issue per form.
  4. Your request will be handled as soon as possible.

You may also reach FM Helpdesk via the reception during office hours (08:00 – 17:00) at + 46 (0)8-524 86 400

organisationskarta brandsäkerhet Biomedicum
FM Team - Organsation


Head of unit

Eva Palmer


  • Responsible for ongoing budget work, forecasts, follow-up and financial analysis
  • Responsible for of shared economic and real estate related tasks


Andrea Siegers

Common service

  • Coordination of low temperature storage
  • Local planning and property issues
  • Coordination of service of equipment and instruments
  • Service Center floor 3
  • Access and cards
  • Common labs (dark rooms and more)
  • Coffee machines – daily service and refill
  • Lunch rooms – daily check and dishwashing
  • Conference roomn – weekly check
  • Emergency stations – service and refill
  • Liquid nitrogen education and coordination


Service and technique

  • Technical support
  • Handling of liquid nitrogen incl. delivery to your quarter
  • In-house transport of gas tubes
  • Call out service 24 hours a day (freezer alarm)
  • Signs
  • Tool shop


Laboratory safety

  • Support and coordination of routines and issues related to:
    Chemical safety
    Radiation safety
    Fire safety
  • Waste management routines
  • Ensuring and facilitating that laws and regulations are followed
  • Improvements of process to fulfil KI's environmental and sustainability goals
  • Support when adjusting/making changes in the premises
  • Members of the Work Environment group in Biomedicum


Goods, logistics and Supply Center

  • Goods and mail management - internal transport of all deliveries
  • Logistics in cargo reception
  • Waste handling from quarters to floor 2
  • Delivery of fruit
  • Providing and managing an in-house supply center with lab-related products like gloves, tips, tubes and more according to KI's frame agreements
  • Delivery from the in-house supply center to your quarter KI Supply Center in Biomedicum


Central lab glassware dishwashing and autoclaving

  • Collecting used lab glass ware, solutions, items and lab coats from quarters to floor 2
  • Labglass dish washing
  • Sterilization/Autoclaving
  • Transport of clean/sterile lab glass ware, solutions, items and lab coats to storage rooms