ScreenPal will be discontinued at KI

KI is discontinuing the ScreenPal Team license. The license ends on 29 March. After this date, ScreenPal will no longer be available as a licensed tool via KI.

What will happen after 29 March?

After the license ends:

  • You will no longer have access to ScreenPal paid/team features via KI.
  • If you were using ScreenPal through KI, your account will be reverted to a free ScreenPal account, with free-plan limitations (e.g. 15-minute recording limit, bandwidth limits for playback, and no access to the Video Editor tools).
  • You may still have access to your content (uploaded and local), depending on how it was saved and shared.

Keep your videos: download/export important material

If you have important videos hosted in ScreenPal, we recommend downloading/exporting them before 29 March.

Want to continue using ScreenPal after KI’s license ends?

If you want to continue using ScreenPal with full functionality after 29 March, you will need to purchase an individual ScreenPal Solo plan (Solo Deluxe or Solo Max).

Important: Before you can connect a Solo subscription to your existing ScreenPal account and content, you must first be removed from KI’s ScreenPal Team plan no later than March 20.
Please contact us to request removal.

If the option “allow users to keep their content” is selected when users are removed from the Team plan, your existing content will remain connected to your ScreenPal account, including:

  • projects stored locally on your computer
  • videos uploaded to your ScreenPal account (e.g. visible via your ScreenPal video library)

Alternative tool: Canvas Studio (recommended)

KI recommends Canvas Studio for screen recording and video editing going forward.  You can also use Microsofts Clipchamp.  NB! KI's Educational technologists do not support Microsoft programmes.

Important: Canvas Studio uses a version of the ScreenPal/Screencast-O-Matic recorder, which can conflict with the ScreenPal desktop app.
Uninstall ScreenPal before using Canvas Studio.

Please note:

  • ScreenPal project files (.screenpal) cannot be imported into Canvas Studio.
  • If you need to preserve editable work, export finished videos (e.g. MP4) before the license ends.

Support

ScreenPal will not provide direct support for the Canvas Studio recorder. Support questions should be directed to Contact - digital teaching and learning | Staff Portal