iLab FAQs and support

Projects are transferred from Agresso/UBW to iLab every night. In order for a project to be used as payment information in iLab, two tasks need to be completed:

1. The project must be active and marked as CFKUND = 1 in UBW/Agresso. Normally, this is done by the departmental administrators. Once this is done, the project will be created in iLab the next day. The project will be connected to the lab/research group with the same name as the project leader.
2. Your PI/Research Group Leader must assign the project to you in iLab. To do this, the PI/Research Group Leader must log in to iLab, click on the three horizontal bars in the top left corner, click on 'Manage Groups' and then click on the name of the lab. In the 'Membership Requests & Project Numbers' tab, the PI/Research Group Leader needs to assign the projects that should be available.

To be a PI in iLab, you must be a manager with formal staff responsibilities in the KI organisation. If you are a PI but do not have official staff responsibility, you cannot be a PI in iLab. If the project you want to use is marked with CFKUND = 1 in UBW and you still cannot find your research group, your manager is probably the PI in iLab.

For more information, please contact cfm-support@ki.se.

If you are an internal KI user, your lab/research group will be created the day after your project is marked as CFKUND = 1 in UBW/Agresso. If you cannot find your lab/research group, please check with the department administrators to make sure that the project you want to use in iLab is active and marked as CFKUND = 1.

If this is the case, try logging in again the following day. Your lab/group should now be available.

It is possible to be a member of more than one lab/group in iLab. If you want to join more than one lab/research group, log in to iLab, click on the three horizontal bars in the top left corner, click on 'Manage groups' and click on the 'Request group access' button. Search for your institution (Karolinska Institutet if you are an internal KI user), the name of the lab/research group and click the 'Request access' button.

Once the PI/Research Group Leader approves your request and assigns you projects that you are allowed to use, you can start requesting services with the new lab/group.