VPN service | KI-VPN
When working remotely, you can connect via VPN (Virtual Private Network) to access KI's network and internal resources - such as shared folders on file servers.
VPN Light is being phased out
The IT Office has decided to phase out and discontinue the VPN Light service, which has been available for computers outside the central client service Karyon. The decision is part of KI's efforts to strengthen security within our IT infrastructure and is effective immediately. The service will be completely phased out on 31 May 2026.
You can find more information about this change here.
Is VPN required to access what you need to work on?
The IT Office has actively worked to reduce the number of systems and services that require VPN to access remotely - and the vast majority can now be accessed by simply logging in with your KI ID. Further down this page you will find an up-to-date list of what does and does not require a VPN.
If you do not need to use a VPN for what you are working on at the moment, you can simply ignore establishing a connection through VPN.
With VPN, your computer works just like it does when you are on campus. This means that you are identified as a KI employee and get direct access to certain internal resources without an extra login.
KI-VPN is available for Karyon clients, standard computers from KI for departments that are connected to Coordinated IT.
Please note that KI-VPN is not available for students at KI.
Login to KI-VPN for Karyon clients
Karyon is the name of the standard computers used by professional services and department employees, that are part of Coordinated IT. On your Karyon client, you use KI-VPN through the FortiClient software, which is easily accessible in the system tray (bottom right on Windows, top right on Mac).
To connect, right-click on the programme icon and select "Connect to KI-VPN Primary", then log in with:
- Username and password (your KI ID)
- Verification via your phone
If you have problems logging in, you can choose the option "Connect to KI-VPN Secondary" instead. Try this before contacting the Helpdesk for troubleshooting assistance.
Note that you have to reconnect to the VPN every time you start a new session (e.g. when you restart your computer) - it is not constantly connected.
User guides
See these detailed guides from Helpdesk if you need help to get started:
KI-VPN for Windows
Step 1: Turn off AlwaysOn VPN
Step 2: Connect to KI-VPN
KI-VPN for Mac
If you have recurring problems logging into KI-VPN, start by following the steps in this troubleshooting guide.
If these steps do not help and you need to contact Helpdesk, please describe the situation as thoroughly as possible and answer the questions below that apply to you, for the fastest possible assistance:
- Time and date of connection attempt.
- What could not be accessed if it concerns a specific service, system, application, storage location.
- Where were you at the time of the error; at home, at a hotel, other location.
- How was the computer connected; mobile broadband, Wifi, network cable.
- Which operating system; Windows, macOS.
Create a ticket at KI Self Service
Which systems require a remote VPN?
It is far from all systems and services that require VPN. The IT Office is actively working to ensure that these systems are as few as possible, and that you will be able to reach most of them through a regular KI login together with MFA (two-factor authentication).
Below is a current list of what requires VPN to be accessed remotely.
| VPN needed | Yes | No |
|---|---|---|
| Webmail/Office.com | No | |
| OneDrive | No | |
| Microsoft Teams | No | |
| Skype for Business | No | |
| Zoom | No | |
| Self Service (Mac) | No | |
| Canvas | No | |
| Ladok web | No | |
| Primula web | No | |
| ELN | No | |
| Drupal, training environment | No | |
| IDAC | No | |
| UBW web | No* | |
| W3D3 | No | |
| Company Portal (Win 11) | No | |
| Software Center (Win 10) | Yes | |
| File storage (G:, P:) | Yes | |
| Appcenter.user.ki.se | Yes | |
| Nilex | Yes |
* However, the feature Avtalsreskontra require remote connection via VPN.
Keep this in mind when working remotely
Only connect to the VPN when you need it. This ensures that the service is not overloaded and is available to anyone who needs to access KI resources. Most resources can be accessed without a VPN connection.
Get into the habit of disconnecting the KI-VPN when taking a break or joining a meeting.
Contact
If you have any questions, don’t hesitate to contact Helpdesk.