MedEd Studio: Feedback with Elisabeth Molloy

In this episode you will meet Professor Elisabeth Molly, who is one of the most prominent feedback experts in health professions education. She will share some important tips on how you can top-up your game in the feedback business.

The Most Lovely Doris: On Feedback, or not… 

"Her name is Doris. Yes, its true. She is one of the regulars at my sports club. I run into her every weekday, just briefly minutes before the sports club opens at 6 am. The sports club is my own private sanctuary. As much as I go there to keep physically fit, it is also an important space for solitude, introspection, and reflection. Over the years I have avoided become too familiar with anyone of the other regulars since the sports club is My Space, not a social space, for me. Hence, I only know Doris in a very superficial way, but I have learned that she is participating in some kind of health coach training program. Quite honestly, I really don’t care.  

It all happened on a Monday morning. I was about to teach a full-week course and needed my time for introspection more than ever. The free weight gym is normally a quiet place and people seem to respect everyone’s wishes to stay in their own bubbles. In the end of my second set of an exercise with my arms, she popped-up. Made comments about the angle of my arms and the pace of my movements. I was completely taken by surprise, and it made me furious in my internal world. Polished as I am, I made some nods, but did not engage in any further conversation and continued with the rest of my program. 

On the way back to the lockers it all became clear to me. This small episode truly highlights central aspects of the nature of feedback. When are we ready for feedback? Solicited or unsolicited? What are the frames of reference for “standard” to be compared against? Is it just a process to receive feedback when someone provides or delivers a verdict, or do we need to engage the learner in it? What about the perceived credibility of the person who is supposed to “give” feedback? How do we factor in emotional readiness or emotional reactions to feedback? 

Doris clearly ruined my morning and I have avoided her ever since, but she made me experience what feedback can be, and most likely is, in many situations and for many learners. In this episode of MedEdStudio you will meet Professor Elisabeth Molly from the University of Melbourne who is one of the most prominent feedback experts in health professions education. She will share some important tips on how you can top-up your game in the feedback business!"

- Jonas Nordquist

Feedback

KIPRIME Fellows
Photo: Erik Cronberg.

Elisabeth Molly

Elisabeth Molly is one of the most prominent feedback experts in health professions education. She is Professor of Work Integrated Learning in the Department of Medical Education, and Director of Interprofessional Education and Practice in the Faculty MDHS at the University of Melbourne. Her research focuses on feedback and assessment, workplace learning, and interprofessional learning and practice.

Liz was awarded a KIPRIME Fellow in 2019, and is a Fellow of the Australian and New Zealand Association of Health Professions Education (ANZAHPE).

Jonas Nordquist. Foto: Stefan Zimmerman.

Jonas Nordquist

Jonas Nordquist, PhD is a medical educationalist. He is the director for Karolinska Institutet’s Prize for Research in Medical Educations Fellows (KIPRIME Fellows).

His research focuses on leadership and implementation of change in health professions education. He has been deeply involved in research and development of physical learning spaces in Sweden and globally.