Two-step verification/MFA
Multi-factor authentication, also known as two-step verification, means logging in using two steps: your E-mail and password, and a code or authorization via an app on your phone. Two-step verification is mandatory for all employees at KI.
Updates on the page
Reset MFA directly in KI's ID portal
If you need to reset the Microsoft Authenticator app for MFA, you can do so on your own using electronic identification directly in KI's ID portal.
Enable two-step verification for your KI account
To enable two-step verification, you need a mobile phone that can install apps from the App Store or Google Play.
If you have already activated the Microsoft Authenticator app and verified your sign-in via the app, you don't need to do anything.
Guide to activate two-step verification
How to reset the Microsoft Authenticator app
If you have lost your mobile phone on which Microsoft Authenticator was activated or if you need to restore the app for some other reason, you can do this yourself by logging in to the ID portal with e-identification, to get a temporary access pass.
If you do not have any e-identification, you will need to contact the IDAC administrator at your department.
You will then receive an 8-digit code and can follow the guide for reset below.
How to reset the Microsoft Authenticator app
Two-step verification/MFA for external users
When a KI employee shares files/data with an external user, the external user needs to log in with two-step verification to access the file.
Note! This guide is only for users without a KI-email or KI student email.
Activate MFA for external users
Reset two-step verification for external users
Why is two-step verification mandatory at KI?
- It is a requirement from the Swedish Civil Contingencies Agency
- The introduction of two-step verification is a measure to increase the security of your KI account and to prevent your account from being hijacked.
- Two-step verification protects your user identity at KI (prevents ID hijacking) and increases security when you log in with your KI account to KI's various IT services and systems.
- The function is used to confirm that it is you who logs in to KI's IT services such as Outlook, Microsoft Teams, SharePoint and OneDrive. The introduction of two-step verification only affects employees at KI and not students.
Which applications require two-step verification?
All applications included in Office 365, for example:
- Outlook
- Teams
- Onedrive
| Situation | Two-step verification |
|---|---|
| If you are on a KI standard computer (Karyon) | No |
| Other clients | Every 14th day |
If you don't have a mobile phone
You can apply for a code reader (2-factor token) to do your two-step verification. To apply for it, fill in the form below and send it to your Head of Administration. You who already have a code reader for VPN can reuse it. Contact IT support to reset it.