Two-step verification (multi-factor authentication)

Multi-factor authentication, also known as two-step verification, means logging in using two steps: your E-mail and password, and a code or authorization via an app on your phone. Two-step verification will be mandatory for all employees in spring 2021, but you can activate the function now.

How to enable two-step verification for your KI account

To enable two-step verification, you need a mobile phone that can install apps from the Appstore or Google Play.

Guide to downloading and activating the app on your phone

Multi-factor authentication via the Microsoft Authenticator app
Add new method for Multi Factor Authentication (MFA)

If you have already activated the Microsoft Authenticator app and verified your sign-in via the app, you don't need to do anything.

Two-step verification/MFA for external users

When a KI employee shares files/data with an external user, the external user needs to log in with two-step verification/MFA to receive the file.

How to activate two-step verification as an external user

For you who don´t have a mobile phone

You can apply for a code reader (2-factor token) to do your two-step verification. To apply for it, fill in the form below and send it to your Head of Administration. You who already have a code reader for VPN can reuse it. Contact IT support to reset it. 

Order a 2-factor token (code reader) for two-step verification

How to reset the app Microsoft Authenticator

If you need to reset the app Microsoft Authenticator - send an email to the IDAC administrator at your department. 

You will then receive an 8-digit code and can follow the guide for reset below. 

Why is two-step verification being introduced at KI?

Two-step verification will increase the security of your KI account and prevent your account at KI from being hijacked If someone comes across the password to your KI account, they will be prevented from logging into your account when the two-step verification is enabled because your login also needs to be verified with your phone when a login attempt is made from an external device.

During autumn 2020, the Swedish Civil Contingencies Agency published, Provisions on information security and security measures in information systems for government agencies, which states that multi-factor authentication should be used 'when accessing the production environment via an external network or when accessing information systems deemed to be in need of enhanced protection'. (MSBFS2020:7, Chapter 4, section 5)

Which programs require two-step verification?

Programs included in Office 365, for example: 

  • Outlook
  • Teams
  • Onedrive
When login with two-step verification
Situation Two-step verification
If you are on a KI standard computer (Karyon) No
Other clients Every 14th day