Two-step verification/MFA

Multi-factor authentication, also known as two-step verification, means logging in using two steps: your E-mail and password, and a code or authorization via an app on your phone. Two-step verification is mandatory for all employees at KI.

Enable two-step verification for your KI account

To enable two-step verification, you need a mobile phone that can install apps from the Appstore or Google Play.

If you have already activated the Microsoft Authenticator app and verified your sign-in via the app, you don't need to do anything.

How to reset the Microsoft Authenticator app

If you have lost the phone where you had Microsoft Authenticator  activated, or if you for any other reason would need to reset your app - send an email to the IDAC administrator at your department. 

You will then receive an 8-digit code and can follow the guide for reset below. 

Two-step verification/MFA for external users

When a KI employee shares files/data with an external user, the external user needs to log in with two-step verification to access the file.

Note! This guide is only for users without a KI-email or KI student email.

Why is two-step verification mandatory at KI?

  • It is a requirement from the Swedish Civil Contingencies Agency
  • The introduction of two-step verification is a measure to increase the security of your KI account and to prevent your account from being hijacked.
  • Two-step verification protects your user identity at KI (prevents ID hijacking) and increases security when you log in with your KI account to KI's various IT services and systems.
  • The function is used to confirm that it is you who logs in to KI's IT services such as Outlook, Microsoft Teams, SharePoint and OneDrive. The introduction of two-step verification only affects employees at KI and not students.

Which applications require two-step verification?

All applications included in Office 365, for example: 

  • Outlook
  • Teams
  • Onedrive
When login with two-step verification
Situation Two-step verification
If you are on a KI standard computer (Karyon) No
Other clients Every 14th day

If you don´t have a mobile phone

You can apply for a code reader (2-factor token) to do your two-step verification. To apply for it, fill in the form below and send it to your Head of Administration. You who already have a code reader for VPN can reuse it. Contact IT support to reset it. 

Order a 2-factor token (code reader) for two-step verification