FAQ - accessing our gyms and activities

How do I get into the gym?

Download the Wondr app. Tap the "Open door - Flemingsberg / Solna" button for the campus you are on.

I can't open the door with the app.

Have you allowed the Wondr app to see your location while you are using the app? Location settings must be approved for it to contact the door. You must be standing at the door when you press the "Open door..." button for it to open.

When I participate in an activity (e.g. Workout of the day, Volleyball) or go to a booked time (e.g. Sports Hall Court, Studio Time), how are my activities recorded?

Click on "check-in" and your workout will be registered.

Can I book the Sports Hall on campus via the Wondr app? How long blocks you can book sports hall for activity? 
 
To see bookable times go to Book sessions in Wondr and sort on Solna - Sports Hall Play under the "All activites" drop down. Every day of the week you can book parts of the hall corresponding to the surface of a badminton court (the activity Sporthall Court) and you can choose what you want to use the surface for (circuit training, dance, running exercises etc - it doesn't have to be just badminton). Some days there are also specific Table Tennis times (Table Tennis activity). 
 
The sports hall is also open for use without advance booking. Any time there is no activity scheduled in Wondr, you are welcome to just drop in and get moving!

I want to book the Sports Hall for a group activity, how do I do that?

We sometimes block out parts or all of the Sports Hall for special occasions or when a group is holding an event. Important to know is that it is always open to KI staff and students only, so unfortunately we cannot welcome external guests for conferences or similar events. If you would like to organise an event for your group in one of our facilities, please get in touch and we will see what is possible based on your group's size and preferences and our order of priority.

What about booking, cancellation, check-in, missed opportunity etc?

You can book two activities on the same day with the exception of tennis courts, courts in the sports hall and certain leader-led activities which can only be booked once per day.

Cancellation later than 120 minutes before the start of the activity or missed activity will result in a warning. Please remember to check in at the time of the booked activity.

Three warnings will result in you being blocked from activity booking in the system (with the exception of Coach On-Site where missed activity or late cancellation will result in immediate blocking), as well as your already booked sessions disappearing. You can still open the door with the app and do individual training while you are blocked.

Blocking and alerts are automatically removed after 21 days and you can then resume booking activities as normal with no restrictions.

What do I do if I'm late for the activity or forget to check in?

You can check in using the "Check in..." button in the app 30 minutes before, during and up to 30 minutes after the activity. So you can check in even if you forget at the start of the activity.