Customer relations | your contact person at the IT Office

If you work at a department, a research group or support function, you can turn to your designated Customer relations manager when in need of discussing technical solutions or services. The group works with business relations and belongs to the Service unit at the IT Office.

What do we offer? 

You are always welcome to get in touch with your designated contact person. We can help by offering technical solutions to your needs or helping you get in touch with the right person within the IT Office. 

We are always happy to discuss your needs to ensure that ITA offers standardized, and well-defined services to the organisation and its employees. If we are unable to provide the solution or service today, your needs are taken to an expert group that recommends how to proceed. We ensure that the services you have ordered are delivered as planned, with quality and within the agreed timeframe. 

Information via different meetings and newsletters 

All departments, including the Central Administration (UF), have a designated contact person. The contact person has regular meetings with the Head of Administration at the department to inform about future changes and disruptions in the IT environment, as well as new services offered by the IT Office.

Whenever there is a launch of new services or if there are major changes that will affect staff at KI, we will organise information meetings.

Contact us

Contact information to the Customer relations managers of the group - feel free to get in touch with us.

Group manager

Jennifer Baral

Project manager

Responsible for the Departmental group KI Solna | UF, MHK, UL, KIB, MTC, MBB, FyFa, Neuro, MEB, CMB, IMM and KM

Ulf Lignelid

Development officer

Responsible for the Departmental group KI Syd (South) | NVS, BioNut, Dentmed, KI SÖS, LABMED, MedH, CLINTEC and UoL

John Mårtensson

Systems manager

Responsible for the Departmental group KI Nord (North) | LIME, KI DS, MMK, MedS, KBH, OnkPat, CNS, GPH, MWLC and external corporations

Christian Garheden

Development officer

Group members

Alex Gatica

Systems manager

Daniel Ståhl

Communications officer