EduPrint printing service

Included in the service

• Printing, scanning and copying.
• Delivery and installation of printers.
• Service of printers.
• Operation and support of the printing system.
• The service includes delivery of toner and staples to the specified delivery address, but not the installation or refilling of these.

Important to know about the service

• The user must have a KI ID and KI card.
• The printer and the computer used to send the print job must be connected to KI’s network.
• The computer sending the assignment must be a KI computer (be part of the IT Office’s Active Directory) or have the print client installed.
• You may also print via the web portal Papercut.

Environment and security

• You pay for the actual number of pages you print, which results in both cost savings and less environmental impact.
• The supplier Ricoh specialises in printers and provides the entire infrastructure and security for the system.

Support

• For fault reporting and support, contact Helpdesk.
• In case of physical malfunctions of the printer, a Ricoh technician can troubleshoot on-site.
• Toner cartridges are delivered to the specified delivery address.
• If you want to change the address of the printer use the EduPrint address form (Swedish).

Prices

Contact Helpdesk for more information on printing service prices.