EduPrint is Karolinska Institutet’s printing service. All staff and affiliates with a KI-card and KI ID may use EduPrint.

Included in the service

  • Printing, scanning and copying.
  • Delivery and installation of printers.
  • Service of printers.
  • Operation and support of the printing system.
  • The service includes delivery of toner and staples to the specified delivery address, but not the installation or refilling of these.

Important to know about the service

  • The user must have a KI ID and KI card.
  • The printer and the computer used to send the print job must be connected to KI’s network.
  • The computer sending the assignment must be a KI computer (be part of the IT Office’s Active Directory) or have the print client installed.
  • You may also print via the web portal Papercut.

Environment and security

  • You pay for the actual number of pages you print, which results in both cost savings and less environmental impact.
  • The supplier Ricoh specialises in printers and provides the entire infrastructure and security for the system.


  • For fault reporting and support, contact Helpdesk.
  • In case of physical malfunctions of the printer, a Ricoh technician can troubleshoot on-site.
  • Toner cartridges are delivered to the specified delivery address.
  • If you want to change the address of the printer use the EduPrint address form (Swedish).


Contact IT support for more information on printing service prices.

Prices per print

  • A4 black and white: SEK 0.151 
  • A4 colour: SEK 0.534
  • A3 black and white: SEK 0.290
  • A3 colour: SEK 1.067
  • Scan SEK 0.151

Ordering and delivery

Order EduPrint by completing the ordering form (in Swedish) and creating a new helpdesk ticket at KI IT Selfservice, with the filled form attached. 

You will be contacted by a Service manager from the IT Office to sign agreements. The delivery time for printers from Richo is approximately six weeks. 

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