EduPrint printing service

EduPrint is Karolinska Institutet’s printing service. All staff and affiliates with a KI-card and KI ID may use EduPrint.

Included in the service

  • Printing, scanning and copying.
  • Delivery and installation of printers.
  • Service of printers.
  • Operation and support of the printing system.
  • The service includes delivery of toner and staples to the specified delivery address, but not the installation or refilling of these.

Important to know about the service

  • The user must have a KI ID and KI card.
  • The printer and the computer used to send the print job must be connected to KI’s network.
  • The computer sending the assignment must be a KI computer (be part of the IT Office’s Active Directory) or have the print client installed.
  • You may also print via the web portal Papercut.

Environment and security

  • You pay for the actual number of pages you print, which results in both cost savings and less environmental impact.
  • The supplier Ricoh specialises in printers and provides the entire infrastructure and security for the system.


  • For fault reporting and support, contact Helpdesk.
  • In case of physical malfunctions of the printer, a Ricoh technician can troubleshoot on-site.
  • Toner cartridges are delivered to the specified delivery address.
  • If you want to change the address of the printer use the EduPrint address form (Swedish).


Contact Helpdesk for more information on printing service prices.

Printing prices from 1 August 2024

Prices when printing
Type Price per page
A4 BW, double 0,17
A4 BW, single 0,16
A3 BW, double 0,34
A3 BW, single 0,34
A4 color, double 0,61
A4 color, single 0,61
A3 color, double 1,22
A3 color, single 1,22
Scanning 0,17

Ordering and delivery

Order EduPrint by completing the ordering form (in Swedish) and creating a new helpdesk ticket at KI Self Service, with the filled form attached. 

You will be contacted by a Service manager from the IT Office to sign agreements. The delivery time for printers from Richo is approximately six weeks. 

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