Your contact person at the IT Office | the Customer Relations group
The Customer Relations group (previously named the BRM, Business Relationship Management group) works with business relations at KI. It is part of the service unit at the central IT Office. Members of the group are your point of contact at the IT Office, to whom departments, research groups or units can address requests for technical solutions or services.
What do we offer?
You are always welcome to get in touch with your designated contact person. We can help by offering technical solutions to your needs or helping you get in touch with the right person within the IT Office.
We are always happy to discuss your needs to ensure that ITA offers standardized, and well-defined services to the organisation and its employees. If we are unable to provide the solution or service today, your needs are taken to an expert group that recommends how to proceed. We ensure that the services you have ordered are delivered as planned, with quality and within the agreed timeframe.
Information via different meetings and newsletters
All departments, including the Central Administration (UF), have a designated contact person. The contact person has regular meetings with the Head of Administration at the department to inform about future changes and disruptions in the IT environment, as well as new services offered by the IT Office.
Whenever there is a launch of new services or if there are major changes that will affect staff at KI, we will organise information meetings.
Contact information to the Business Relation Managers of the group - feel free to get in touch with us.
Responsible for the Departmental group KI Solna | UF, MHK, UL, KIB, MTC, MBB, FyFa, Neuro, MEB, CMB, IMM and KM
Responsible for the Departmental group KI Syd (South) | NVS, BioNut, Dentmed, KI SÖS, LABMED, MedH, CLINTEC and UoL
Responsible for the Departmental group KI Nord (North) | LIME, KI DS, MMK, MedS, KBH, OnkPat, CNS, GPH, MWLC and external corporations
We are currently working with several solutions that will be launched during the year. Find more information about ongoing projects at the IT Office.