IT and telephony
Overview of guides and manuals for different IT and telephony services. You can also find more information about the IT Office, current ongoing projects as well as contact information to the IT support.
Manuals
Information about accounts, e-mail via the web, e-mail in your mobile etc.
Accounts and passwords
Accounts and passwords
Information about your KI-ID and how to change your password etc.
Tools for working off campus
Tools for working off campus
Information about VPN, e-meetings and conference calls.
Store and share files
Store and share files
Information about KI's services for storage and sharing information.
Telephony
Telephony
Information about telephone referment, prices etc.
Order computer and software
Order computer and software
Information about how to order computers and software.
Print, scan and copy
Print, scan and copy
KI's print out service EduPrint.
Book meeting rooms
Book meeting rooms
Book internal meeting rooms in Outlook.
Wireless networks at KI
Wireless networks at KI
Information about Eduroam, ki.se and guest network.
Have you activated multi-factor authentication?
Have you activated multi-factor authentication?
Multi-factor authentication significantlly increases the security of your account. It means that you log in in two steps: using a password and an a verification via your phone.
Support
Contact the IT-support
Contact the IT-support
On KI IT Self-service portal where you can create a support case or search information about your it-issue, or via phone: 08-524 822 22. Open Monday-Friday between 8 am to 5 pm.
Shortcuts
IT system maintenance
Every Thursday from 19.00 to 22.00 the Information Technology Office implements planned system maintenance. During these periods there may be disturbances in the central IT systems, such as certain web pages being unavailable or difficulties logging in to a specific system.
Training in Microsoft Office 365
Training in Microsoft Office 365
Learn how to use the Microsoft Office suite more efficiently. The training sessions are free of charge and intended for staff and affiliates at KI.
Office 365 e-learning courses available via Teams
Office 365 e-learning courses available via Teams
In Microsoft Teams you can easily access Microsoft's various e-learning courses for Office 365 through the Learning Pathways application. In Learning Pathways, you can find video guides in English for OneDrive, Teams, as well as other Office 365 programs. You can also join groups to learn from others.
If Learning Pathways is not visible in Teams in your navigation under "Files", search for the application. Click on the three dots, "More added apps " and add Learning Pathways or click on the "Apps" icon and search for the app there.
Projects
Ongoing projects at the IT Office
Ongoing projects at the IT Office
Find an overview of ongoing projects at the IT Office.
Enhancing data storage
Enhancing data storage
During the autumn term of 2020, a project to simplify and improve data storage at Karolinska Institutet was initiated.
The overall goal for the data storage project is competitive and secure storage with improved collaboration and sharing features for both colleagues and external users.
Windows 10
Windows 10
During 2019 all PCs at departments included in Coordinated IT Operations was upgraded to Windows 10.